Shipping policy

At Ratez Hub, we are committed to providing a smooth and efficient shopping experience. We offer free worldwide shipping on all orders, ensuring that no matter where you are, your purchase will arrive at your doorstep without any additional shipping fees.

Processing Time:
Orders are typically processed within 1-5 business days. You will receive a confirmation email once your order has been shipped, along with tracking information to follow your package.

Shipping Time:
Delivery times vary depending on your location. Most orders arrive within 7-14 business days. Please note that international shipments may take longer due to customs processing.

Customs & Duties:
Customers are responsible for any customs fees, taxes, or import duties that may apply in your country. These charges are determined by your local customs office and are the responsibility of the recipient.

Order Issues:
If you encounter any issues with your order, such as damages or incorrect items, please contact our customer support team within 7 days of receiving your package. We'll work quickly to resolve the issue and ensure your satisfaction.

Thank you for shopping with us!